At hokki69, your privacy is more than a legal obligation – it is our moral commitment. Find out exactly how we manage your personal data with full transparency and accountability.
Six concrete ways hokki69 protects your personal information every day.
All data transmitted between your device and hokki69 servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions.
Hokki69 has never and will never sell users' personal data to any third party for marketing or commercial purposes without your explicit consent.
Data is stored on secure servers with strict access controls. Only authorised personnel with a genuine need to know may access user information.
You have the right to access, amend, and request deletion of your personal data held by hokki69 at any time through your account settings.
You may choose to stop receiving marketing communications at any time via the unsubscribe link in emails or through the notification settings in your account.
Hokki69's data security systems undergo periodic independent audits to ensure ongoing compliance with current data protection best practices.
A clear overview of the types of data collected and why they are needed for hokki69 to operate.
| Data Type | Example | Purpose of Collection | Retention Period |
|---|---|---|---|
| Identity Information | Name, date of birth, IC number | Identity verification (KYC), account security | Throughout active account + 5 years |
| Contact Information | Email, phone number | Communications, support, security notifications | Throughout active account |
| Financial Data | Bank account number, transaction records | Deposit & withdrawal processing, AML | 7 years (legal requirement) |
| Gaming Activity Data | Game history, wagering, wins | Responsible gaming, fraud detection | 3 years after last activity |
| Technical Data | IP address, device type, browser | Security, fraud detection, platform improvement | 90 days |
| Cookie Data | Site preferences, login session | Better user experience, analytics | Up to 12 months |
Summary: This Privacy Policy explains how hokki69 collects, uses, stores, and protects your personal information when you use our platform. By registering or continuing to use hokki69, you agree to the practices described in this document.
When you register an account, make a deposit, contact support, or use our services hokki69, we collect information you provide directly. This includes your full name, date of birth, email address, phone number, residential address, and financial information required for transaction processing.
During the identity verification (KYC) process, we also request copies of identity documents such as your IC or passport, as well as proof of address. These documents are collected solely for verification purposes and stored with strict security measures.
When you browse or use the platform hokki69, our system automatically records certain technical information including IP address, browser type and version, operating system, pages visited, time and duration of visits, and gaming activity. This information is collected for security purposes, fraud detection, and improving user experience.
Collected data is used for the following purposes:
Data Minimisation Principle: hokki69 only collects data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant information.
Hokki69 does not sell, rent, or share users' personal data with third parties for marketing purposes. However, in certain limited situations, we may share your information with:
Third-party companies that assist us in operating the platform, processing payments, and providing technical services. These providers are bound by strict confidentiality agreements and are only permitted to use data for specified purposes.
Regulatory authorities, law enforcement, or government bodies where we are required to do so under applicable Malaysian law, including requirements related to anti-money laundering (AML) and counter-terrorism financing (CFT).
Important Note: In all cases of data sharing with third parties, we ensure adequate protections are in place and that sharing is done on a need-to-know basis only.
The security of your personal data is the highest priority at hokki69. We implement comprehensive technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
Our security measures include 256-bit SSL encryption for all data communications, role-based access control for staff, continuous 24/7 security monitoring, firewalls and intrusion detection systems, two-factor authentication for administrative access, and periodic independent security audits.
Data Breach: In the event of a data security breach affecting your personal information, hokki69 will notify you within a reasonable timeframe through your registered communication channels.
As a platform user hokki69, you have the following rights regarding your personal data:
To exercise any of the rights above, contact us via email at [email protected] or through the hokki69 support live chat, available 24/7.
Platform hokki69 uses cookies and similar tracking technologies to enhance the user experience and analyze platform usage. The following are the types of cookies we use:
These cookies are required for core platform functions such as login authentication and session security. They cannot be disabled without affecting platform functionality.
These cookies help us understand how users interact with the platform so we can improve the user experience. Information collected is anonymous and aggregated.
These cookies store your preferences such as language selection and display settings so you do not need to reconfigure them each time you visit the platform.
You can manage cookie settings through your browser settings. Note: Disabling certain cookies may affect the functionality of some parts of the hokki69 platform.
Platform hokki69 is exclusively for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. Should we discover that we have collected information from a minor without knowledge, we will promptly take steps to delete that information and close the associated account.
If you are a parent or guardian who discovers that your underage child has registered an account at hokki69, please contact us immediately at [email protected] so we can take prompt action.
Hokki69 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or service developments. Where material changes are made, we will notify you via email or in-app notification before the changes take effect.
We encourage you to review this Privacy Policy page periodically. The "Updated" date at the top of the page indicates when changes were last made. Continued use of the platform after any amendments take effect constitutes your acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way hokki69 manage your personal data, please contact us via:
We aim to respond to all privacy-related enquiries within 72 working hours. For information on user rights and how we operate the platform, please also read Terms and Conditions and page Responsible Gaming ours.
Sign up with confidence – your privacy and data security are our top priority. Join over 500,000 Malaysian players who already trust hokki69.